Orders & Payments 下单需知 & 支付方式

Are your products all ready stock?


Ready stock products will be remarked as [现货].

For Pre-Order products, order may take 14-21 business days (not including Public Holiday and Weekends) to fulfilled. Please contact us for latest cut off time.

Please place your orders separately if you wish to post out the in-stock products prior otherwise your order will be sent out once pre-order products arrived.




如果有运输问题 / 调货问题可能导致延误,不接急单。





What can I do if my pre-order items are delay?


We aim to deliver the product at soonest manner possible.

We shall notify you that there may be delayed or cancelled due to delayed shipment or insufficient stocks arrived etc.

For delayed and cancelled backorders, cancellations of orders are not applicable.

For cancelled backorder products, you can decide to have a refund or exchange to equal price products.








When will I receive my refund?


Refund takes 7-12 business day to proceed, receipt will be sent to you once it done.





How do I place an order?


  1. Log on to shopaholicy.com
  2. To add items to your cart, click on 'Cart' icon with your desired quantity.
  3. To review your items, click on the 'Cart' icon located at the upper right corner of the page.
  4. Click on ‘Checkout’ .
  5. If you have an applicable 'Discount Code', enter it and click on ‘Apply’. Changes will take effect once you have successfully entered the code.
  6. Fill in your preferred Shipping Address and Shipping Method. Then, Make your payment.
  7. Last, click on ‘Complete Order’ to place your order.

You will receive a confirmation email shortly.

1. 登入 shopaholicy.com

2. 选择您想要下单的产品和数量,点击"购物车"图标。

3. 点击右上角的“购物车”图标查看您的订单。

4. 确认订单无误后,点击“Check Out”

5. 如有优惠券,请记得输入折扣码。

6. 点击加入优惠券后,订单会自动进行折扣。

7. 填写您的完整邮寄资料,然后选择物流方式,并且进行支付。

8. 完成支付后,点击“Complete Order”确认下单。





Can I make changes to or cancel my order once it's been placed?


Unfortunately, once you successfully make an order, we're not able to make any further changes for your orders. 

As SHOPAHOLICY is not liable for replacements or refunds for parcels that have been delivered to incorrect addresses provided, we always suggest reviewing your bag and shipping details before you check out!







What kind of payment method may I use at checkout?


We accept the following payment options :

  • Online Bank Transfer/ ATM Transfer or Cash Deposit

  • Touch'N Go E-Wallet


  • 线下银行转账(Manual Banking)​

  • ​电子钱包 (Touch'N Go)